Terms and Conditions

These site rules explain the conditions that govern access to and use of Stimi’s website, your player account, games, promotions, and related services. By registering, funding, or using the platform you accept these conditions of use. This page sets out the main rules, rights, and responsibilities for playing, depositing, claiming offers, and using account features on the Stimi site.

Who may use Stimi

Stimi is intended for adults only. You must be at least 18 years old, and you must meet the legal gambling age in the jurisdiction where you are located. It is your responsibility to confirm that online gambling is lawful where you are located before registering or placing wagers. We may restrict access in certain territories or regions, and availability of services may vary by location.

Creating and managing your account

When you create an account you agree to provide accurate, current, and complete information. Accounts must be registered in your real name, and the number of accounts you may hold is limited to the number permitted by Stimi. You may not register an account on behalf of another person, and account information must be kept up to date. Stimi may require you to verify details before you can deposit, wager, or request withdrawals.

Identity checks and verification

To protect players and comply with regulatory requirements, Stimi may request documents or information to verify your identity, age, address, and payment method ownership. Verification requests may include photo ID, proof of address, or copies of payment method statements. Verification must be completed when requested; until verification is successful, access to some services, withdrawals, or bonus redemptions may be restricted.

Account security and personal responsibility

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Accounts are personal and may not be shared, transferred, or sold. If you suspect unauthorized access or a security breach, contact support immediately. Stimi is not responsible for losses that result from your failure to protect your account credentials.

Deposits, withdrawals, and balances

Stimi accepts payments by methods such as MasterCard and Visa, and operates in US dollars. Available payment methods, processing times, limits, and verification requirements can vary by payment provider and by location. Withdrawal requests may be subject to review and verification before approval. Reasonable checks may be applied to confirm identity, source of funds, or to detect potential abuse. Stimi may place temporary holds on funds while a review is in progress.

Offers, bonuses, and promotional credits

Promotions, free picks, and other bonus offers are subject to specific bonus terms and conditions in addition to these site rules. Examples of typical bonus conditions include eligibility requirements, wagering or playthrough requirements, time limits, eligible markets or games, and maximum conversion or withdrawal rules. Some offers require promotional codes during registration or purchase. For example, purchase welcome offers may require codes such as STIMIMATCH, STIMI50, or STIMI100, and many free-picks offers require a minimum deposit of $20. Certain welcome offers and promotions are limited to specific states, including California, Connecticut, Delaware, Idaho, Louisiana, Michigan, Mississippi, Montana, New Jersey, New York, Nevada, Tennessee, Washington, and West Virginia. Free picks that are time-limited typically expire seven days after issuance. Always review the specific bonus terms listed with each promotion before participating. For full details, see our Bonus Terms page at /bonus-terms.

Promotional currency and cashout rules

Stimi uses promotional currencies such as Stimi Cash and Stimi Coins. Promotional balances are held separately from purchased credits. Non-sticky bonus funds typically require a playthrough condition before redemption as a prize. Minimum balances, maximum cashout limits, and conversion rules may apply. As an example of typical platform rules: promotional prizes may be subject to a single-day prize limit of $10,000, a platform-wide weekly redemption limit of $250 for certain prize redemptions, and a minimum redemption threshold of 50 Stimi Cash. Residents of Florida may be subject to a cap of $5,000 for prizes won on a single play or prediction. These limits and conditions are examples and may change; check the promotion’s specific terms and the Bonus Terms page for current rules.

Game access, availability, and changes

Stimi aims to make games and services available across desktop and mobile, but availability depends on your location, device, network, software provider, and regulatory restrictions. Games, promotions, or features may be added, removed, suspended, or limited at any time for maintenance, software updates, licensing reasons, or other operational requirements. We do not guarantee that every game, feature, payment method, or promotion will be available at all times or in every location.

Fair play and prohibited conduct

Use of the platform must be lawful and honest. Prohibited conduct includes, but is not limited to:

• attempting to manipulate games, systems, or promotional mechanics;
• using multiple accounts to claim offers or avoid limits;
• collusion, fraud, or chargeback abuse;
• using bots, unauthorized software, or automated tools to place bets or interact with the site;
• providing false information or allowing another person to use your account. Stimi will investigate suspicious activity and will take appropriate steps to protect the integrity of the platform.

When we may limit, suspend, or close accounts

If we reasonably believe that rules have been broken, verification is incomplete, or account misuse has occurred, Stimi may refuse service, suspend or close an account, withhold promotions, limit deposits or withdrawals, or freeze funds pending review. Actions will be taken in a proportionate, reasonable manner. Where required by law or regulation, we will cooperate with relevant authorities. Account restrictions will be communicated, and you may be asked to provide information or documents to resolve the situation.

Errors, corrections, and technical problems

Occasionally technical errors can affect display information, balances, bet settlement, or bonus allocation. If an obvious error occurs—such as incorrect odds, pricing mistakes, or game malfunctions—Stimi reserves the right to correct the error and adjust affected accounts fairly and transparently. We will endeavor to address problems promptly and notify impacted players when appropriate. We are not responsible for losses caused by unsupported devices, third-party system failures, or interruptions outside our control.

Responsible gaming and player protection

Gambling should be treated as entertainment, not a way to earn income. Stimi provides tools and options to help you manage play, including deposit limits, session reminders, cooling-off periods, and account self-exclusion where available. We encourage players who feel their gambling is becoming problematic to use these tools and to seek independent support. For more information on available safeguards and how to set limits, visit our Responsible Gaming page at /responsible-gaming.

Intellectual property and acceptable use

The website’s design, branding, text, images, and software are the property of Stimi or its licensors. You may view and use content for personal, noncommercial purposes only. You may not copy, reproduce, republish, distribute, or commercially exploit site content without prior written permission.

Third-party providers and linked services

Some games, payment solutions, and technical services on Stimi are provided by third parties, including software suppliers such as Bgaming (Softswiss) and Pragmatic Play. These providers operate under their own terms and availability schedules. Links to other sites or services are provided for convenience and do not imply endorsement. Stimi is not liable for services or failures of third-party providers.

Limits on liability and no guarantees

To the fullest extent permitted by law, Stimi is not liable for indirect, incidental, special, or consequential losses arising from use of the platform. We are not responsible for losses caused by technical interruptions, third-party failures, network outages, or user error. The website, games, and services are provided on an “as is” and “as available” basis. Stimi does not guarantee uninterrupted, error-free, or continuous access at all times.

Changes to these site terms

Stimi may update these conditions of use from time to time. The latest version posted at /terms-and-conditions will apply from the date it is published, unless stated otherwise. We recommend reviewing these rules periodically to stay informed about any changes.

Related policies you should read

These site rules work alongside other policies that govern your relationship with Stimi. Please review:

• Privacy Policy at /privacy-policy
• Bonus Terms at /bonus-terms
• AML and KYC information at /aml-kyc
• Cookie Policy at /cookie-policy These pages contain important details about privacy, bonuses, verification, and tracking.

Contact and support

If you have questions about these conditions or need help with your account, contact Stimi support via our live chat on the site or by email at support@stimigames.com. We will make reasonable efforts to respond promptly and assist with verification, deposits, withdrawals, and account queries.

These rules are designed to create clear, fair expectations for using the Stimi website, your account, and related services. Continued use of the platform indicates your acceptance of these conditions and your agreement to play responsibly. For an independent overview of our platform, see the Stimi review.